How do you pronounce “CHALE”? Char-lay
Can you send me free gear ? Unfortunately No We Can't :)
How can I be notified about restocks? The best and only way to keep up on restocks and upcoming merch is to click on the "Notify when available" button under the product and our Instagram page - @Chaleclothing.
How long does shipping usually take? Orders will be shipped out within 48 hours. Each order can take 3-5 business days to arrive.
Where’s my order? If it takes longer than 14 business days then please DM our instagram page or email our support at firstname.lastname@example.org
Do you ship internationally? Yes, we ship worldwide.
Do you do refunds/returns? Unfortunately, we do not do refunds or returns.Items are only able to be exchanged within 30 days of purchase. Unfortunately, if 30 days have passed since your purchase, we cannot offer you an exchange.
How do I get an exchange? Send us a direct message on instagram or email us at email@example.com to exchange request
How I disqualifies me for an exchange? Any item not in its original condition, is damaged or is missing parts for reasons not due to our error will not qualify for an exchange.
Where can I find a size chart? On the very bottom of each page
How do I cancel/edit my order? Send us an email with your order # or a Direct message on Instagram with you order#